How to Block Fidelity Bank Account and ATM Card in 2024. Here’s the complete guide to stopping your account from being accessed Incase of theft or any unfortunate unforseen circumstance.
Safeguarding your bank account and ATM card is paramount to protect your funds and personal information. If you find yourself in the unfortunate situation of a lost or stolen card or notice any suspicious activity on your Fidelity Bank account, taking immediate action to block your account and card is crucial. Fidelity Bank offers convenient methods to lock and unlock your account, giving you control over your finances and enhancing security measures. In this guide, we will walk you through the step-by-step process of blocking and unblocking your Fidelity Bank account and ATM card, empowering you to safeguard your financial assets effectively.
How to Block Fidelity Bank Account/ATM Card
You can utilize several methods to secure your account and prevent unauthorized access in the event of a lost or stolen ATM card or SIM linked to your bank account:
1. Via Internet Banking:
• Log in to your Fidelity Bank account on the official website using your username and password.
• Navigate to the “Cards” section from the dashboard.
• Select the ATM card you wish to block.
• Click on the “Block Card” option and confirm the action by entering your internet banking PIN or password.
• If needed, you can later unblock the card by selecting the “Unblock Card” option.
2. Via Customer Support:
• Dial Fidelity Bank’s customer care hotline at +234 070034335489 or +234 09030005252, available 24/7.
• Provide your account number, card number, and other relevant information to verify your identity.
• Request to block your account or ATM card, and customer support will guide you through the process.
3. Via USSD Code:
• Dial 770911# on your mobile phone.
• Enter the phone number linked to your account when prompted.
• Confirm the blocking of your ATM card or account.
• Follow the on-screen instructions and enter your USSD 4-digit PIN to complete the process.
4. Via Fidelity Bank Mobile App:
• Download the Fidelity Bank mobile app from the Apple Store or Google Play Store and log in.
• Navigate to the “Cards” section from the home screen.
• Select the ATM card you want to block and choose the “Block Card” option.
• Confirm the action and click “Yes” to proceed.
• You can later unblock the card if necessary by selecting the “Unblock Card” option.
How to Block My Fidelity Bank ATM Card from Another Phone:
If you’ve lost your phone and need to block your ATM card, you can contact Fidelity Bank’s customer care hotline from another phone. Dial +234 070034335489 or +234 09030005252 and follow the prompts to block your card after verifying your identity.
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Frequently Asked Questions:
• How can I block my Fidelity Bank ATM card if it’s lost or stolen?
You can immediately call Fidelity Bank’s customer care hotline or visit the nearest branch to report the loss and request to block your card.
• Can I block my Fidelity Bank ATM card online?
Yes, you can block your ATM card online through Fidelity Bank’s Internet Banking or mobile banking app.
• Is there a fee to block my Fidelity Bank ATM card?
Generally, blocking your ATM card due to loss or theft is free of charge.
• What should I do if I suspect unauthorized transactions on my account?
Contact Fidelity Bank’s customer care immediately to report any suspicious activity on your account.
• How long does it take to block my Fidelity Bank ATM card?
Fidelity Bank typically blocks lost or stolen ATM cards promptly to prevent unauthorized use.
Conclusion:
Taking prompt action to block your Fidelity Bank account and ATM card is essential to safeguard your finances and personal data. By following the simple procedures outlined above, you can protect your funds and prevent unauthorized transactions effectively. Always keep your account information and card credentials confidential, and stay vigilant against potential threats. If you have any further questions or concerns, don’t hesitate to reach out to Fidelity Bank’s customer support for assistance. Your financial security is paramount, and Fidelity Bank is committed to providing you with the tools and support you need to keep your accounts safe.